1. Acceptance of Terms and Eligibility

By accessing or using the New Ranganas Jewellery website, mobile application, or any related services (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”).

Age of Majority: By using our Services, you represent and warrant that you are at least the age of majority in your province or territory of residence (18 or 19 years of age), or that you are the age of majority and have given us consent to allow your minor dependents to use this site. If you do not agree with these Terms, you must refrain from using our Services.

2. Definitions

• “Company,” “we,” “our,” or “us” refers to New Ranganas Jewellery, a corporation incorporated under the laws of Canada.

• “Customer,” “you,” or “your” refers to any individual or entity accessing or using our Services.

• “Products” refers to all jewelry, accessories, and related items available for purchase.

• “Order” refers to any request to purchase Products through our Services.

3. Company Information

New Ranganas Jewellery is a Canadian corporation specializing in fine designer jewelry. Showroom Address: 6055 Steeles Avenue East, Unit C102, Scarborough, Ontario, M1X 0A7, Canada. While our online store displays a curated selection, our full collection is available in-store.

4. Product Information and Availability

We strive for accuracy in all descriptions and images. However, we do not guarantee that content is error-free. Colors and textures may vary due to display settings. All products are subject to availability. If errors in pricing or product details are discovered after an order is submitted, we will contact you within a reasonable timeframe to confirm the correct information or offer alternative options.

5. Pricing and Taxes

All prices are in Canadian dollars (CAD). Sales taxes (HST, GST, and/or PST) are applied at checkout based on your shipping address. For international orders, duties and customs fees are the sole responsibility of the customer. New Ranganas Jewellery is not responsible for delays caused by customs processing.

6. Account Registration and Security

You are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate and current information. Please notify us immediately of any unauthorized use of your account.

7. Order Process and Payment

We reserve the right to accept or decline any order.

• Payment Methods: Visa, MasterCard, American Express, Discover, PayPal, and Interac.

• Address Verification: To prevent fraud, billing and shipping addresses must match for credit card orders. Orders not meeting this requirement may be cancelled.

8. Shipping and Delivery

We use specialized courier services specifically designed for high-value items and jewelry to ensure secure transit.

• Shipping Costs: Shipping fees are calculated at checkout unless otherwise stated.

• Risk of Loss: All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery of the package to the carrier.

• Tracking: You will receive tracking information once the order is dispatched. We are not responsible for delays caused by the carrier or incorrect address information provided by the customer.

9. Fraud Prevention and Identity Verification

To protect our customers, orders identified as high-risk may require additional verification:

• Identity Verification: We may request a copy of a government-issued ID.

• Data Protection: Any identification documents provided for verification are handled securely, used solely for the purpose of fraud prevention, and will be deleted or encrypted in accordance with our internal security policies and Canadian law.

• Failure to provide requested documentation may result in order cancellation.

10. Product Warranties

We offer a limited warranty covering manufacturing defects under normal use. This does not cover wear and tear, misuse, accidental damage, or unauthorized repairs. Approved claims may be resolved through repair, replacement, or store credit at our discretion.

11. User Conduct

You agree not to use the Services for unlawful purposes, upload harmful code, or attempt to gain unauthorized access to our systems. Violation may result in immediate termination of access.

12. Intellectual Property

All website content is the exclusive property of New Ranganas Jewellery. Content may not be reproduced or distributed without our prior written consent.

13. Privacy and Data Protection

Your personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and our Privacy Policy. By using our Services, you consent to the collection of data necessary for processing purchases and arranging secure shipping.

14. Limitation of Liability

To the fullest extent permitted by law, New Ranganas Jewellery’s total liability shall not exceed the purchase amount of the product related to the claim. We are not liable for indirect or consequential damages.

15. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Disputes shall be subject to the exclusive jurisdiction of the courts in Ontario.